90 K2 Media Client Service Manual July 28, 2008
Chapter 4 Troubleshooting problems
K2 Media Client system startup
After the Windows operating system startup processes complete, you must log in to
AppCenter to trigger K2 Media Client system startup processes to begin. The K2
Media Client determines that system health is adequate by checking critical
subsystems. Critical subsystems are those upon which the K2 Media Client depends
for core functionality. Critical subsystem checks are displayed in the System Startup
message box.
When all critical subsystem checks are successful, AppCenter workstation opens. If
one of the system checks fails, a message appears and AppCenter does not open, so
the K2 Media Client is unable to accomplish media operations. Refer to “Critical
system startup messages” on page 38 for a list of the messages that can appear.
To correct problems revealed at system startup, use the indicated troubleshooting
information from the following sections.
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