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GRASS VALLEY
Storage
K2
GRASS VALLEY K2 Service Manual
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July 28,
2008
K2 Media Cl
ient Servi
ce Manual
33
Chapter
2
System Messages
Topi
cs in
this s
ect
ion in
clu
de the
foll
owin
g:
•
“About sys
tem messages
” on page
34
•
“BIOS POST messa
ges” on page
34
•
“Critical
system st
artup mess
ages” on pag
e
38
•
“V
iewin
g A
ppCe
nte
r sy
stem
st
atus
mess
ag
es” o
n pag
e
38
32
34
Table of Contents
Default Chapter
3
Table of Contents
3
Safety Summaries
7
Safety Terms and Symbols
8
Laser Compliance
10
Safety Certification
11
Finding Information
13
Getting more Information
14
Quick Start Guide
14
Release Notes
14
Grass Valley Product Support
16
Product Description
19
Overview Description
20
K2 Media Client Orientation
20
Front View Components
20
Rear View Components SDA-00 Model
21
Rear View Components SD-00 Model
22
Rear View Components HD-00 Model
23
FRU Functional Descriptions
24
Base Chassis
24
Fan Module
24
RAID Drives
24
Power Supplies
25
Removable Media Drives
25
Codec Board
25
Mezzanine Boards
26
RTP Board
26
XLR Board
26
RS-422 Adapters
26
Dual Ethernet Adapter
26
Graphics Board
27
SCSI Controller Adapter
27
SCSI Interface Board
27
SCSI Backplane
27
CPU Motherboard
27
Status Indicators
28
Front Panel Indicators
28
Rear Panel Indicators
29
Chapter 1 Product Description
30
System Beep Codes
31
Chapter 2 System Messages
33
About System Messages
34
BIOS POST Messages
34
Critical System Startup Messages
38
Viewing Appcenter System Status Messages
38
Viewing System Status Messages
39
Copying Statuspane Messages to the Clip Board
40
Clearing Messages
40
Chapter 3 Service Procedures
41
Exporting Log Files
41
Replacing a RAID 0 Drive
43
Replacing a RAID 1 Drive
43
Restoring Network Configuration
44
Install the Loop-Back Adapter
45
Identify Adapters
45
Set Rx/Tx Descriptors Value
48
Create the Control Team
49
Name Team
55
Reorder Adapters
56
Configuring Event Viewer
57
Checking Services
58
Services on a Stand-Alone Storage K2 Media Client
59
Services on an Shared Storage K2 Media Client
60
Checking Pre-Installed Software
61
K2 Media Client Pre-Installed Software
61
Grass Valley Control Point PC Pre-Installed Software
62
Configuring NVRAM
62
Making Motherboard CMOS Settings
65
Type I Motherboard CMOS Settings
65
Type II Motherboard CMOS Settings
65
Type III Motherboard CMOS Settings
66
Rescanning PCI Slots
67
Using Recovery Disk Images
67
About the Recovery Disk Image Process
67
Creating a Recovery Disk Image for Storing on E
69
Creating a Recovery Disk Image CD Set
71
Restoring from a System-Specific Recovery Disk Image on E
72
Restoring from the Generic Recovery Disk Image on E
73
Restoring from a Recovery Disk Image CD Set
76
Activating the Windows Operating System
78
Installing the Fibre Channel Card Driver
78
Replacing a K2 Media Client
80
Chapter 4 Troubleshooting Problems
81
Step 1: Check Configurations
82
Step 2: Check Connections and External Equipment
82
Step 3: Check System Status Messages
82
Step 4: Identify Problems Using the Startup Sequence
82
Motherboard BIOS Startup Information
85
SCSI Controller Adapter BIOS Startup Information
86
Motherboard BIOS Startup Summary Screen
87
Shutdown/Restart Problems
87
Checking External Equipment
88
VGA Display Problems
88
Keyboard Problems
88
Mouse Problems
88
Power Connection Sequence
89
Motherboard/Bios Startup
89
Windows Startup
89
K2 Media Client System Startup
90
Thermal Problems
91
Codec Board Problems
91
Power Supply Problems
91
CD Drive Problems
92
Video Problems
93
Audio Problems
94
Timecode Problems
95
Operational Problems
96
System Problems
97
Storage Problems
98
Media File System Problems
98
Media Disk Problems
98
Checking the Storage System
100
Network, Transfer, and Streaming Problems
101
Chapter 5 Removing and Replacing Frus
103
External Parts Removal
104
Opening the Front Bezel
104
Fan Module Removal
105
Front Panel Removal
106
RAID Disk Removal
107
Power Supply Removal
107
Internal Parts Removal
108
Top Cover Removal
109
SCSI Interface Board Removal
110
Removable Media Drive Removal
111
Codec Board Removal
112
Mezzanine Board Removal
114
RTP Board Removal
115
Rear Card Guide Removal
116
SCSI Backplane Removal
117
RS-422 Adapter Removal
119
Graphics Board Removal
121
Dual Ethernet Adapter Removal
122
SCSI Controller Adapter Removal
123
XLR Board Removal
124
Center Support Bracket Removal
125
CPU Motherboard Replacement
126
Index
139
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Manual
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Guide
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Upgrade Instructions
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5
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GRASS VALLEY K2 Specifications
General
Brand
GRASS VALLEY
Model
K2
Category
Storage
Language
English
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