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Kevin HowardAug 13, 2025
How to fix 'Ethernet disconnected' error on Hach Measuring Instruments?
- SSonya SmithAug 13, 2025
If you see an 'Ethernet disconnected' error, it means the analyzer isn't connected to the network or there's a network issue. First, ensure the Ethernet cable is securely connected. Then, shut down the analyzer by going to Menu > Power > Shut down, and disconnect the power cord. Reconnect the Ethernet cable, making sure you hear a click. If connecting to a network isn't needed, link the analyzer to a powered network switch to clear the alert. Note that the error message will remain until the next measurement is done (up to 5 minutes).