Hitachi NAS Platform 4000 Series - Collecting a Final Diagnostic

b. Once the prompt returns, press: <ctrl>+d to e
xit out of B
ALI into the Linux
Layer.
c. Type su to change the login to root.
d. Password: nasadmin.
e. Restart the chassis monitor by issuing the command: /etc/init.d/
chassis-monitor restart
f. Type scc localhost to return to the Bali prompt.
■ If the node rmware is at or later than 11.1.3225.02 then perform the following
pr
ocedure:
a. Type the command new-battery-fitted --field --confirm
7. Check the Battery Status.
a. Type the command batt-log-show; the output should show that the battery
is tted and initialization has started.
b. If the battery is not sho
wing tted or initialization does not start, call the GCC
to open a SR for resolution.
Collecting a final diagnostic
Collect a
nal diagnostic as the last step in battery replacement.
Procedure
1. Open a browser session to the SMU. (External: 192.0.2.1; Internal: 192.0.2.2).
2. Login as Username: admin Password: nasadmin
3. Collect Diagnostics from the cluster.
a. Navigate to Home > Status and Monitoring > Download Diagnostics
b. Check only the checkboxes and radio button shown below.
c. Click download
.
d. Save to a location on your computer.
e. Verify that the archive le can be opened and the contents can be extracted.
f. If the archive le contains the words "MISSING_FILES", repeat step 3. If this
does not resolve the issue, then check that both nodes are fully operational
and resolve any issues identied before repeating the procedure.
Collecting a nal diagnostic
Chapter 5: Replacing server components
Hitachi NAS Platform and Hitachi Unied Storage Series 4000 Hardware Reference 73