FAXITRON PATH USER MANUAL | HOLOGIC | REVISION 024
ECTION
ervice
Troubleshootin
7
7 - 2
Service
There are no serviceable parts in Faxitron equipment. Please contact your authorized Hologic
representative for servicing.
USA: +1.877.371.4372
Europe: +32 2 711 4690
Asia: +852 37487700
Australia: +1 800 264 073
All Other: +1 781 999 7750
Email: BreastHealth.Support@hologic.com
Troubleshooting
Computer or System will not turn on
No power to the computer or x-ray system.
Verify power to system is ON and power strip is plugged in and ON.
READY light does not stay "on”
Button was pressed BEFORE Vision Software was running or before software armed the
x-ray system for an acquisition. See Quick Start.
Image looks like there is another object in x-ray
Verify that during "Calibration" that there were no objects in the X-ray cabinet. Remove objects
and repeat Calibration.
Poor image quality
Verify that the image intensity values (I (x,y)) found in the lower Right-hand corner of the image
display window are near 10000 ADUs when preshot AEC target is also set to 10000 ADUs
and exposure mode is selected as Auto kV/Auto Time. If needed, repeat the Imaging
procedure.
Cybersecurity
If a cybersecurity event occurs disconnect the system from the network and contact Faxitron
immediately. We will work with your IT department to resolve the issue.
cybersecurity event can be detected in a number of ways:
Slower than normal operation and/or network connection
Suspicious pop-ups or home page changed in internet browser
Password(s) no longer working
Unidentified programs in start menu or system tray
Missing, corrupt or altered data
7.1.0
Service and
Troubleshooting
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