86 Chapter 11 Problem Solving
Searchline Excel™ Plus / Searchline Excel™ Edge – Technical Manual
Fault / Problem Description Remedial Action
Detector fails to raise alarm Alarm threshold set too high Review product settings, ensure correct alignment
between Transmitter and Receiver
Fixed Platform App reports do
not show time and date stamp
No information on time and date of
creation is given in the Fixed Platform App
report
Internal battery cell has to be replaced. Return the
detector to authorized service
Detector registration failed Incorrect entry of registration details Check if registration details have been correctly entered
Invalid registration details Check if registration details are valid for the intended
detector
Detector already registered Check if the detector has not already been registered to
the same or other company
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