http://www.software.hp.com
Select Insight Remote Support from the menu on the right.
Archiving and clearing the error log
1. For events analyzed by the System Event Analyzer (SEA), follow step “a” on a Pentium server or
step “b” on an Integrity server.
a. Pentium: Clear the application event log:
Go to the Application Log. SEA does not process events from any other Windows event log.
Select Application in the left pane of the event viewer window.
b. Integrity: Clear the system event log:
Go the System Log. SEA does not process events from any other Windows event log.
Select System Log in the left pane of the event viewer window.
2. Clear all events by selecting Action > Clear all Events.
NOTE:
Before the existing events are cleared, you are prompted to save them first. Be sure to select
3. Close the event viewer.
Upgrading HP Replication Solutions Manager (optional)
NOTE:
HP Replication Solutions Manager 4.0.1 requires JRE 1.5.0_04 and later. Go to the Sun website
(www.sun.com) and download the required JRE.
Estimated time to complete: 10–20 minutes
When to perform: Any time prior to the upgrade
If HP Replication Solutions Manager is installed, you must upgrade it to the minimum required version
(see “Checking current software versions” on page 13). HP Replication Solutions Manager is an
optional interface for HP Business Copy EVA and HP Continuous Access EVA.
For installation information, see the HP StorageWorks Replication Solutions Manager Installation
Guide. For general usage information, see the HP StorageWorks Replication Solutions Manager
Administrator Guide. See “Required documentation” on page 10.
When you purchase HP Replication Solutions Manager, you can choose to receive a software CD or
an E-Delivery kit. If you choose an E-Delivery kit, you will receive an email from HP with the download
instructions. If you have a support contract with HP, you can download the software from the IT
Resource Center (ITRC). For instructions, see “Required kits” on page 11.
HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software Guide (XCS
6.220) 37
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