3. Using HP Command View EVA, examine the controller event log and check for any critical events.
a. Select the icon of the storage system you want to upgrade in the Navigation pane.
b. Click View Events.
The View Events page opens.
c. Click Controller Event Log.
The Controller Events page opens in a new browser window.
d.
Check the Severity field to determine if any unexpected Critical events have occurred
within the last 48 hours.
The most recent 400 events are displayed. If more than 400 events have occurred within
the last 48 hours, use the Display Range box to select the preceding events.
Figure 10 Controller Events (Initialized system) page
.
e. If Critical events have occurred within the last 48 hours, perform the steps outlined in the
corrective action codes to correct the problems. In some cases, it may be necessary to call
your HP-authorized service representative to fix the problem.
CAUTION:
If any critical events have occurred within the last 48 hours, do not proceed with the upgrade
until the situation has been resolved.
HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software Guide (XCS
6.220) 47
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