Error Code and Message Description
13 NETWORK RECONFIG - MUST
REBOOT
Reset or power off/on the HP Jetdirect print server to enable new configuration values.
14 DISCONNECTED The Novell NetWare protocol is disconnected. Check the server and the print server.
15 CONFIGURATION ERROR (Ethernet) The configuration information for the NetWare functions is not stored
correctly on the HP Jetdirect print server. Use the installation software, embedded Web
server, or other tools to reconfigure the print server. If this error persists, there may be
a problem with the HP Jetdirect print server.
16 NOT CONFIGURED (Ethernet) The HP Jetdirect print server has not been configured for NetWare. Use the
installation software, embedded Web server, or other tools to configure the print server
for NetWare networks.
17 UNABLE TO FIND SERVER (Ethernet) The HP Jetdirect print server was unable to find the NetWare print server
(Remote Printer mode) or file server (Queue Server mode). (There was no response to
service queries for advertising print servers or file servers that matched the configured
print server or file server name.)
Make sure that the print server or file server is running and that the print server or file
server name configured on the HP Jetdirect print server matches the actual name used
by the print server or file server. Also make sure that all cables and routers are
functioning correctly.
18 PASSWORD ERROR The HP Jetdirect print server detected that the password for the NetWare print server
object is wrong. Use a NetWare utility (such as PCONSOLE) to erase the password for
the print server object. When the HP Jetdirect print server logs on again, it sets a new
password.
NOTE: When multiple file servers are configured, the error is only displayed
on the configuration page if none of the file servers are connected.
19 NO QUEUE ASSIGNED The HP Jetdirect print server detected that the print server object has not been assigned
any queues to service. Assign queues to the print server object using printer installation
or NetWare utilities.
NOTE: When multiple file servers are configured, the error is only displayed
on the configuration page if none of the file servers were successfully
connected.
1A PRINTER NUMBER NOT
DEFINED
A NetWare printer number for this printer has not been configured. Assign a valid printer
number to the HP Jetdirect print server. Use a NetWare utility (such as PCONSOLE),
the Jetdirect embedded Web server, or other tool to assign a printer number.
1B PRINTER NUMBER IN USE The NetWare printer number assigned to the printer is already in use by another printer.
Assign an unused printer number. This may also occur when a print server is powered
off/on, in which case the error goes away after the print server times out and detects
the lost connection.
1C PRINT SERVER NOT DEFINED The file server does not have a print server object that corresponds to the specified
NetWare node name. Use printer installation software, a NetWare utility (such as
PCONSOLE), or other tool to create the print server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is only
displayed on the configuration page if none of the file servers made the connection.
1D UNABLE TO CONNECT TO
SERVER
Remote Printer mode error. The HP Jetdirect print server was unable to establish an
SPX connection with the NetWare print server. Make sure that the NetWare print server
is running and that all cables and routers are functioning correctly.
1E FAIL RESERVING PRINTER
NUM
The SPX connection to the print server was lost when the HP Jetdirect print server
attempted to reserve the printer number. This indicates a possible network problem, or
Table 8-13 Error Messages (continued)
ENWW HP Jetdirect Configuration Page 141
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