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HP EliteDesk 800 G3 TWR User Manual

HP EliteDesk 800 G3 TWR
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Solving software problems
Most software problems occur as a result of the following:
The application was not installed or congured correctly.
There is insucient memory available to run the application.
There is a conict between applications.
Be sure that all the needed device drivers have been installed.
If you have installed an operating system other than the factory-installed operating system, check to be
sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause Solution
ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer.
See POST error messages and diagnostic front panel LEDs and
audible codes on page 118 to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
“Illegal Operation has Occurred” error message is displayed.
Cause Solution
Software being used is not Microsoft-certied for your version of
Windows.
Verify that the software is certied by Microsoft for your version
of Windows (see program packaging for this information).
Conguration les are corrupt. If possible, save all data, close all programs, and restart the
computer.
Solving software problems 117

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HP EliteDesk 800 G3 TWR Specifications

General IconGeneral
Form FactorTower
Processor OptionsIntel Pentium, Intel Celeron
MemoryUp to 64 GB DDR4-2400 SDRAM
Storage Options2.5" HDD/SSD, M.2 SSD
GraphicsIntel HD Graphics 630
Operating SystemWindows 10 Pro
AudioRealtek HD ALC221-VB Audio
Expansion Slots1 PCIe x16
Ports (Front)2 x USB 3.1 Gen 1, 2 x USB 2.0, 1 x headphone/microphone combo
Ports (Rear)4 x USB 3.1 Gen 1, 4 x USB 2.0, 1 x VGA, 1 x DisplayPort, 1 x RJ-45, 1 x audio line-out, 1 x audio line-in
Power Supply250W, up to 92% efficient PSU
Optical DriveOptional DVD-Writer
ChipsetIntel® Q270

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