HP UPS User Manual

Troubleshooting 91
Troubleshooting
ASCII character sequence Esc+Shift+9 directs all
serial communication to the iLO port for the HP
ProLiant DL380 G4
Action: Disable iLO.
Agent does not install on Red Hat Itanium®
Action:
1. Install the ia32* file for your operating system from the supplementary disc.
2. Install the appropriate library files for your operating system from the compact layer in the following
order:
a. Install the glibc* library file.
b. Install the zlib* library file.
3. Install the agent using the Linux installation script ("Installing the agent using the installation script"
on page 35).
-or-
Install the agent using the Linux silent installation method ("Installing the agent using the silent
installation method" on page 36).
Attached device communication errors appear
Action: Use the device IP address, not the host name, when attaching devices.
Attached device did not shut down gracefully
Action: Be sure the shutdown settings do not exceed the UPS runtime.
Battery Test did not run
Possible Cause: The UPS is On Battery.
Action: The UPS must be in a certain state before the battery test runs. For more information, refer to the
section, "Parameters menu option ("Parameters menu" on page 52)."

HP UPS Specifications

General

Brand	HP
Model	UPS
Category	Power Supply
Language	English