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Troubleshooting 92

Browser does not display the web interface for an

installed management module

Action:

1. Be sure that the IP address and port number are correct. The default port number for non-secure

browser connection is port 80. The default port number for secure SSL browser connection is 443.

2. Be sure that the web interface (HTTP/HTTPS) is enabled on the management module.

Browser incorrectly displays English or Japanese

characters

Possible Cause: Another user with different language settings logs in to the web interface.

Action: Log out of the web interface, close the browser window, and then sign in to the web interface

again.

Certificate error

Possible Cause: Internet Explorer 7 does not recognize the SSL certificate.

Action:

Default Chapter1
- User Guide1
- Table of Contents3
Overview7
- Introduction7
- Features7
- HP UPS Power Protection Agent Overview8
  - HP UPS Power Protection Agent Requirements8
- Typical Hardware Configurations9
- Web Interface Requirements15
- Quick Installation and Setup Overview16
Component Identification17
- Front Panel17
Installing the HP UPS Management Module18
- Required Tools18
- Installing the Management Module18
- Checking the Error LED20
- Connecting the Network Cable20
- Connecting the Configuration Cable21
- Launching a Terminal Emulation Program21
- Configuring the Management Module for Remote Access22
- Connecting Devices23
Installing the HP UPS Power Protection Agent26
- Installation Overview26
- Installing the Agent on Windows Operating Systems26
  - Installing the Agent Using the GUI Method27
  - Installing the Agent Using the Silent Installation Method33
- Reconfiguring the Agent on Windows Operating Systems34
- Installing the Agent on Linux Operating Systems35
- Reconfiguring the Agent on Linux Operating Systems38
- Installing the Agent on HP-UX Operating Systems38
- Reconfiguring the Agent on HP-UX Operating Systems40
- Uninstalling Components from Windows® Systems40
- Uninstalling Components from Linux Systems41
- Uninstalling Components from HP-UX Systems41
HP UPS Management Module Web Interface42
- HP UPS Management Module Web Interface Overview42
- Accessing the Web Interface42
  - Web Browser42
  - System Tray Icon43
- Signing in to the Web Interface43
- Browser Security Alert44
- Navigating the Web Interface46
- Home Tab47
- Logs Tab56
  - Event Log Menu56
  - Application Log Menu58
- Setup Tab58
- Help Tab79
HP UPS Management Module Service Menu82
- HP UPS Management Module Service Menu Overview82
- Accessing the Service Menu82
  - Telnet Session82
  - Terminal Emulation Session83
- Post83
- Navigating the Menus83
- Service Menu84
- HP UPS Management Module Configuration Utility84
Troubleshooting91
- ASCII Character Sequence Esc+Shift+9 Directs All Serial Communication to the Ilo Port for the HP Proliant DL380 G491
- Agent Does Not Install on Red hat Itanium91
- Attached Device Communication Errors Appear91
- Attached Device DID Not Shut down Gracefully91
- Battery Test DID Not Run91
- Browser Does Not Display the Web Interface for an Installed Management Module92
- Browser Incorrectly Displays English or Japanese Characters92
- Certificate Error92
- Email Notifications Are Not Received from an HP-UX Server93
- Error LED Illuminates or Flashes93
- Error During Agent Installation93
- Event Notification Messages Do Not Appear on Console Screen93
- Event Notifications Are Not Being Sent94
- FTP Error Messages Appear When Connecting through Linux94
- Flash Update Fails over a Serial Connection94
- HP SIM Lists a Discovered UPS as Unmanaged in the System Type Column94
- Hpflash Does Not Install Image.bin on a Pentium III94
- Initiate Battery Test Command Has Been Sent Message Not Displayed94
- Input Frequency Shows Zero95
- Installshield Error Code -6001 Appears During Setup95
- Invalid IP Address95
- Links in Traps and Emails Do Not Work Correctly for Linux95
- Linux Agent Does Not Execute on Red hat 595
- Low Battery Warning Is Displayed96
- Manual Load Dumped Alarm Not Working96
- Messages from the Messenger Service Are Not Displayed in Japanese96
- Network Attached UPS Not Discovered96
- No Power96
- Non-Admin Users Cannot Log in through Telnet96
- On Battery Alarm96
- On Boost Alarm97
- On Buck Alarm97
- Operating System Firewall Prevents Management Module Functionality97
- Overload Alarm97
- Receiving a Security Error97
- Redundant Status Error Displays on the Attached Devices Screen for a Nonredundant Configuration97
- Redundant UPS Status98
- SLES 10 Agent Does Not Autostart after Power Fail or Reboot98
- Servers Running Windows Server® 2003 Do Not Restart98
- Shutdowns Not Functioning When any Server Is Configured in a Redundant Configuration99
- Silent Install DID Not Execute Successfully99
- Task Bar Menu Does Not Clear99
- UPS Power Protection Agent Does Not Display a Shutdown Warning Message in SLES Operating Systems99
- Unable to Discover a UPS100
- Unable to Edit Devices Using Telnet100
- Unable to Locate the .INI Files for a Silent Install100
- Unable to Obtain a Valid Network Address Error Message Displays100
- Unable to Reboot the Machine101
- Unable to Set Event Delays Using Telnet101
- Unable to Start the HP UPS Power Protection Agent for Linux101
- Unable to Start the HP UPS Power Protection Agent for Windows101
- Unexpected Problems Occur with the Web Interface and Service Menu101
- Utility Alarm102
- When Resetting or Powering on the Management Module, the Browser Does Not Display the Web Interface102
Technical Support103
- Before You Contact HP103
- HP Contact Information103
Regulatory Compliance Notices104
- Regulatory Compliance Identification Numbers104
- Federal Communications Commission Notice104
- Declaration of Conformity for Products Marked with the FCC Logo, United States Only105
- Modifications105
- Canadian Notice (Avis Canadien)105
- European Union Regulatory Notice106
- Disposal of Waste Equipment by Users in Private Households in the European Union106
- Chinese Notice107
- Japanese Notice107
- Korean Notice107
- BSMI Notice108
Alert Messages109
- UPS Alarms109
Systems Insight Manager Integration112
- Systems Insight Manager Overview112
- Discovering the Management Module113
- Configuring HP SIM to Receive Traps113
- Configuring the Management Module to Send Traps to HP SIM114
Security Considerations115
- Security Considerations Overview115
Optional Power Monitoring Using SNMP116
- SNMP Monitoring116
Updating the Firmware117
- Updating the Firmware Overview117
Redundant Configuration118
- Configuring the Software for Redundancy118
Firewall Configuration120
- Configuring the Firewall on Windows120
Mass Configuration126
- Using the HP Flash Utility126
SNMP Trap Codes127
Acronyms and Abbreviations129
Index131

Brand	HP
Model	UPS
Category	Power Supply
Language	English

HP UPS User Manual

Table of Contents

Questions and Answers:

HP UPS Specifications

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