Troubleshooting 93
• Install an SSL certificate that Internet Explorer recognizes.
-or-
• Click Continue to this website (not recommended) to ignore the security warning.
Email notifications are not received from an HP-UX
server
Action: Add the IP address of the email server to the host file of the computer running the UPS Power
Protection Agent.
Error LED illuminates or flashes
Action: Press the Reset button on the management module front panel. If the problem persists, contact an
authorized service provider.
The following table lists the error conditions associated with the management module LED.
Test LED flash error code Description
1 Permanently on DRAM failure
2 2 flashes DMA Mem to Mem error
3 3 flashes IRQ error
4 4 flashes Ethernet error
5 5 flashes Serial loop back error
6 6 flashes RTC error
Error during agent installation
Symptom: An error occurs while installing the agent on servers with Red Hat 5.0.
Possible cause: Security enhanced Linux is enabled.
Action: Run the following commands:
1. #chcon –t textrel_shlib_t ‘/usr/local/DevMan/DMSetup'
2. /etc/init.d# ./DevMan setup
3. #chcon –t textrel_shlib_t ‘/usr/local/DevMan/DevManRA'
Event notification messages do not appear on
console screen
Action: If you are using SLES 9, upgrade the KDE or use a different desktop, such as GNOME.
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