Troubleshooting 94
Event notifications are not being sent
Action: While email and SNMP trap notifications must be set up on their respective screens, notifications
must also be enabled per event on the Event Notifications screen ("Event Notifications menu" on page
67).
FTP error messages appear when connecting
through Linux
Symptom: When connecting to FTP through Linux, error messages about bad commands appear.
Action: The user can log in although the error messages appear.
Flash update fails over a serial connection
Action: Disable any serial port being configured during the flash update, such as iLO, or use an FTP
connection.
HP SIM lists a discovered UPS as Unmanaged in the
System Type column
Action:
1. Delete the discovered UPS from HP SIM.
2. Using the management module web interface, add the HP SIM server as a Manager on the SNMP
Managers tab (on page 65).
3. Rediscover the UPS in HP SIM.
HPFlash does not install image.bin on a Pentium III
Symptom: The image.bin file is not installed on a Pentium III during a serial upgrade.
Possible Cause: The minimum hardware requirement for HPFlash is Pentium 4.
Action: Be sure that the hardware meets the minimum HPFlash requirements.
Initiate Battery Test Command Has Been Sent
message not displayed
Action: View the results of the battery test on the Application Log screen ("Application Log menu" on page
58).
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