Setup 35
Setup
Optional services
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let
you integrate both hardware and software support into a single package. A number of service level
options are available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with
easy-to-buy, easy-to-use support packages that will help you make the most of your server investments.
Some of the HPE support services for hardware, software or both are:
• Foundation Care – Keep systems running.
o 6-Hour Call-to-Repair
o 4-Hour 24x7
o Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
o 6-Hour Call-to-Repair
o 4-Hour 24x7
o Next Business Day
• Startup and implementation services for both hardware and software
• HPE Education Services – Help train your IT staff.
For more information on HPE support services, see the Hewlett Packard Enterprise website
(http://www.hpe.com/services).
Rack planning resources
The rack resource kit ships with all HPE Intelligent Series racks. For more information on the content of
each resource, see the rack resource kit documentation.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
To Next Page
Loading...
