10.4 Obtaining Technical Support
Huawei's timely and efficient response is available from:
l Local branch offices
l Secondary technical support system
l Telephone support
l Remote support
l Onsite support
Technical Support Website
Obtain technical documents at http://e.huawei.com.
Self-Service Platform and Community
Learn more about servers and communicate with experts at:
l HUAWEI Server Information Self-Service Platform for specific server product
documentation.
l Huawei server intelligent Q&A system for quick learning about products.
l Huawei Enterprise Support Community (Sever) for learning and discussion.
News
For notices about product life cycles, warnings, and updates, visit Product Bulletins.
Cases
Learn about server applications at Knowledge Base.
Huawei Technical Support
If a fault persists after taking the above measures, contact technical support at your local
Huawei office. If a local Huawei office is not available, contact Huawei technical support as
follows:
l Enterprise customers
Send emails to support_e@huawei.com or visit Global Service Hotline.
l Carriers
Send emails to support@huawei.com or visit Global TAC Information.
RH2288 V3 Server
User Guide
10 Obtaining Help
Issue 32 (2019-03-28) Copyright © Huawei Technologies Co., Ltd. 294
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