Hygiena SystemSURE Plus - 7.3 Luminometer Error Codes

26
INS0228 July 2020
7 .3 Lu m i n om et e r Er r o r Cod e s
During norm al operation, the lum inom et er perform s
various self-check s on its internal com ponent s. I f a
problem is det ect ed, the display will show an error
num ber:
E rr o r Code
Possible Causes
E1
Not applicable on the luminometer
E2
Temperature out
of range
✓ The luminometer is being used outside of the
specified operating temperature range (see
section 10)
✓ The luminometer has been stored in an
environment which is outside of its specified
operating temperature range
Luminometer damaged or faulty
E3
Erratic
measurement
✓ Luminometer environment unstable or used in
an area of high electromagnetic noise
✓ Luminometer tilted while measurement being
performed
✓ Luminometer lid damaged and allowing light in
✓ Protective pocket dirty or severely scratched
Luminometer damaged or faulty
E4
User settings
undefined
✓ The user configurable settings are undefined -
check and re-set the CLOCK format, Use r :,
Plan: and P r og: data
E5
Program, Test
Plan or User ID
undefined
✓ Program thresholds not defined, and have been
reset to the default values (10
and
30 )
✓ Test Plan data not defined
✓ User ID not defined
E6
Calibration self-
checks failed
✓ Power the luminometer off and then back on
✓ Luminometer operating environment unstable
✓ Protective pocket dirty or severely scratched
✓ Lid not fully closed
Lid seal damaged
Protective pocket damaged
Luminometer damaged or faulty
E7
Internal memory
failure
✓ Batteries are low or loose
Luminometer memory damaged or faulty
E8
Internal reader
fault
✓ Batteries are flat or loose
Luminometer sample reader is damaged or
faulty
E9
Internal error
✓ Batteries are flat or loose
✓ Luminometer dropped or subjected to shock or
vibration
Luminometer damaged or faulty