When using a USB memory stick/ external storage device
After a USB memory stick is inserted, it may take time to recognize the medium. It also may
take time if the capacity size of the inserted media is large.
When using the web browser
●
When downloading playback images, downloading of recorded images may start from
a point several seconds (*) earlier than the designated start time.
●
The data size that can be downloaded for one playback image download is approximately
2GB. If the data size in the specified date and time range exceeds that, the download
will end prematurely.
●
When downloading playback images as MP4, if there is a part that is not recorded
within the specified date and time range, the download will start from the starting date
and time and end at that part.
●
When connecting via HTTPS, an error message such as "This connection does not
protect your privacy" is displayed, but HTTPS communication is still possible.
●
When pop-up dialogs such as alerts appear, updates to live and playback video will
temporarily stop. The video is updated when the pop-up dialog is closed.
When backing up the SD memory card
●
The product may not record images as set in the product if SD memory cards rather
than those supporting the speed class 10 are used. Refer to the operating instructions
of the camera for further information.
●
If bandwidth control of the camera is changed to a value other than the default value,
the SD backup may not function. Refer to the operating instructions of the camera for
further information.
When using viewer software
●
The playback speed may become slow when playing back high resolution high frame
rate images.
When using i-PRO Mobile APP
●
When using a sub-monitor, the maximum number of mobile playback connections is
one.
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