Solving hardware problems
47
Troubleshooting
If the problem is... Here’s what to do...
Printer error 10
Make sure the Parallel Port Mode option in the Setup
Utility is set to a mode that matches your printer. For
information about Setup Utility options, see the
Configuration topic in the Aptiva online help.
11
If you have other devices connected to the parallel
port, disconnect them and connect only the printer. Try
to print again.
12
Avoid using a printer cable that is more than 6 feet
long.
For additional help, refer to the documentation that
came with the printer.
If any of these problems continue after taking the actions
listed, run the diagnostics programs that came with your
computer. If you need service, see “HelpWare support and
services” on page 79.
66xarg.book : 66xach3.fm Page 47 Tuesday, June 30, 1998 10:18 AM
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