How and when do I contact the IBM PC HelpCenter?
89
HelpWare support and services
Name
Address
Telephone number
Machine and model type:
Serial number:
Registration number:
Date of purchase:
•
description of the problem
•
exact wording of any error messages
•
hardware and software configuration information for
your system
If your call is not covered by 30-day "Up and Running"
support or the Limited Warranty, you may be required to
provide a major credit card number for support. You will
not be billed if it is determined that your call is covered
under “Up and Running” support or the Limited
Warranty.
(when you receive one)
66xarg.book : 66xach5.fm Page 89 Tuesday, June 30, 1998 10:18 AM
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