What do I do first?
81
HelpWare support and services
What do I do first?
What is IBM HelpWare?
IBM HelpWare is a comprehensive set of technical
support and service options. These include:
•
24-hour help, 365 days a year
•
information by Internet, Bulletin Board System (BBS),
fax, and phone.
From 30-day "Up and Running" support to help with
popular programs, IBM HelpWare has a variety of
services and solutions for you. These options are
available from IBM whenever you need help for as long
as you own your IBM Aptiva Personal Computer. Even
when your warranty period expires, HelpWare will still
be there to support you with services available for
purchase.
Read on to find out when and what methods of support
are available at no additional charge and when charges
will apply.
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