Solving audio, multimedia, and modem problems
55
Troubleshooting
Joystick or gamepad does
not work
or does not work properly
1
Make sure that the joystick or gamepad is properly
connected to the computer.
2
You may need to recalibrate the joystick or gamepad.
You can recalibrate a joystick or gamepad in the
Joystick section of the Windows Control Panel.
3
Refer to the documentation that came with the
joystick or gamepad for additional troubleshooting
information.
When you try to use the
modem, your
communications program
is unable to detect the
modem
1
If you added a modem, make sure it is installed
properly.
2
Make sure your communications program is
configured correctly. The following settings are
suggested for compatibility:
•
Modem type:
•
Generic Hayes-type modem
•
Hayes compatible error correcting
•
Hayes compatible high speed
•
User-defined modem
•
Hayes SmartModem 2400
•
Hayes modem
•
Other
If you select a modem type of Other, you must include
the proper modem initialization string. For most
programs, the initialization string AT&F will work.
•
Baud rate:
•
115,200 Kbps or the maximum setting offered by
your communications software
•
COM port:
•
COM1
If the problem is... Here’s what to do...
If any of these problems continue after taking the actions
listed, refer to any documentation that may have come with
your modem and sound cards. If you find no solution there,
run the diagnostics programs that came with your computer.
If you need service, see “HelpWare support and services” on
page 79.
66xarg.book : 66xach3.fm Page 55 Tuesday, June 30, 1998 10:18 AM
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