What do I do first?
83
HelpWare support and services
Online documentation.
Your computer also came with
several online resources you can use to solve problems.
Help files.
The operating system and most preloaded
programs on your computer contain online Help files.
These files contain information about upgrading
hardware, using software and many other common
computer tasks. The Help files also contain information
for questions on how to solve problems and prevent
future trouble.
Readme files.
Most operating systems and software
programs also come with a file named README.TXT.
This is a text file that contains important information
about the program. You can read README.TXT files by
opening them in any text file editor on your computer.
Software.
Your computer came with several software
programs which can help you solve problems or find
answers to your questions.
Diagnostics.
Your computer came with a diagnostic
program which can help identify problems you may
have with your computer. You can run the
PC Doctor
diagnostic program from
Access Aptiva
in Windows or
the
Product Recovery and Diagnostics
disc.
IBM Update Connector.
This program allows you to
connect to the IBM PC HelpCenter to receive updates
for some of the software that came with your system
and download them. Once you have received the files,
you can begin the automated installation process. IBM
Update Connector is available to registered Aptiva
customers during the warranty period at no additional
charge. Telephone line charges may apply.
Aptiva Installer.
This program allows you to easily install
and uninstall software programs on your computer. If
you install a program with
Aptiva Installer
and you begin
to have problems because of the program you added,
you may be able to use the uninstall feature to cleanly
erase all of the files related to the program.
66xarg.book : 66xach5.fm Page 83 Tuesday, June 30, 1998 10:18 AM
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