If
no SRC is displayed
or
if
no errors occur, go to step
11
and continue from there for the device you
suspect is failing.
11.
If
the device
is:
a. Disk, go to "Procedure 121"
on
page
1-5.
b. Work station, go to "Procedure 122"
on
page
1-7.
c.
Main storage processor, go to "Procedure 123" on page
1-7.
d. Communications,
go
to "Procedure 124" on page
1-7.
e.
Diskette, go
to
"602 Isolating Diskette Drive Problems" on page 6-2.
f.
Control panel,
go
to "505 Control Panel Symptom Table" on page
5-2.
g.
Tape, go to "Procedure 125"
on
page
1-7.
h.
Local area network, go to "Procedure 126" on page
1-8.
i. Other, go to "Procedure 120" on page
1-4.
12.
Analyze any SRCs that are logged in ERAP near the time
of
the customer-reported problem to determine
which device is failing.
If
the indicated device
is:
a.
Disk, go to "Procedure 121" on page
1-5.
b.
Work station, go to "Procedure 132" on page
1-8.
c.
Communications, use the SRCs in the report to isolate the problem.
If
the problem is repaired, this procedure is complete.
If
not, go to "910 Isolating Communications Problems" on page 9-2.
d. Diskette, use the SRCs in the report to isolate the problem.
If
the problem is repaired, this procedure
is
complete.
If
not, go to "602 Isolating Diskette Drive Problems"
on
page 6-2.
e.
CSP/Channel, go to "Channel Isolation Procedure ISS" on page 1-9.
f. Tape, use the SRCs in the report to isolate the problem.
If
the problem is repaired, this procedure is complete.
If
not, go to "Procedure 125"
on
page
1-7.
13.
Load the system from diskette
61:
Power off the 5363, wait
20
seconds, power on the 5363.
a. Select function 3 (IPL Diagnostic Diskette).
b. Enter
FFOO.
c.
Press the Start Function key.
If
the
DCP
Main menu appears, go to step
15.
If
not, continue with step
14.
14.
Go
to "Channel Isolation Procedure ISS" on page
1-9.
15.
Load the system from diskette
61:
Power off the 5363, wait 20 seconds, power on the 5363.
a.
Select function 3 (IPL Diagnostic Diskette).
b. Enter
0000.
c.
Press the Start Function key.
Note: This IPL may take
15
minutes.
16.
Use the SRC
to
isolate the problem.
If
the SRC does not isolate the problem, go to "Channel Isolation Procedure ISS" on page
1-9.
If
the SRC does isolate the problem, this procedure
is
complete.
Section
1.
System Entry and
FRU
Isolation Procedures 1-3
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