v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3100 M4 Type 2582,” on page 151 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code Description Action
2011001 PCI SERR.
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Replace the affected adapters and riser cards
(see “Removing a ServeRAID adapter” on page
176 and “Installing a ServeRAID adapter” on page
178).
5. (Trained service technician only) Replace the
system board (see “Removing the system board”
on page 258and “Installing the system board” on
page 261).
2018001 PCI Express uncorrected or uncorrected
error.
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Replace the affected adapters and riser cards
(see “Removing a ServeRAID adapter” on page
176 and “Installing a ServeRAID adapter” on page
178).
5. (Trained service technician only) Replace the
system board (see“Removing the system board”
on page 258 and “Installing the system board” on
page 261).
2018002 Option ROM resource allocation failure.
1. Run the Setup utility (see “Using the Setup utility”
on page 271). Select Startup Options from the
menu and modify the boot sequence to change
the load order of the optional-device ROM code.
2. Informational message that some devices might
not be initialized.
2018003 Option Rom checksum bad.
3048005 Booted secondary (backup) UEFI image. Information only. Set the JP2 jumper in the backup
position (pins 2 and 3) to allow the server to boot
from the backup UEFI (see “System-board switches
and jumpers” on page 19).
3048006 Booted secondary (backup) UEFI image
because of ABR.
1. Run the Setup utility (see “Using the Setup utility”
on page 271), select Load Default Settings, and
save the settings.
2. Recover the server firmware (see “Recovering the
server firmware” on page 142).
36 IBM System x3100 M4 Type 2582: Problem Determination and Service Guide
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