v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3100 M4 Type 2582,” on page 151 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code Description Action
305000A Date, time, or both are incorrect.
1. Run the Setup utility (see “Using the Setup utility”
on page 271), select Load Default Settings, and
save the settings.
2. Replace the CMOS battery (see “Removing the
system battery” on page 207 and “Installing the
system battery” on page 209).
3. Replace the battery.
3058004 Three boot failure
1. Undo any recent system changes, such as new
settings or newly installed devices.
2. Make sure that the server is attached to a reliable
power source.
3. Remove all hardware that is not listed on the
ServerProven web site at http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
4. Update the firmware to the latest level
(see“Updating the firmware” on page 267 for more
information).
5. Make sure that the operating system is not
corrupted.
6. Run the Setup utility, save the configuration, and
then restart the server.
7. (Trained service technician only) If the problem
remains, replace the system board (see“Removing
the system board” on page 258 and “Installing the
system board” on page 261).
3808000 IMM2 communication failure
1. Shut down the system and remove the power
cords from the server for 30 seconds; then,
reconnect the server to power and restart it.
2. Update the IMM2 firmware to the latest level (see
“Updating the firmware” on page 267).
3. (Trained service technician only) Replace the
system board (see“Removing the system board”
on page 258 and “Installing the system board” on
page 261).
3808002 Configuration update to IMM2 failed.
1. Run the Setup utility, select Save Settings, and
restart the server (see “Using the Setup utility” on
page 271).
2. Update the IMM2 firmware to the latest level (see
“Updating the firmware” on page 267).
Chapter 3. Diagnostics 37
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