Table 6. IMM2 error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
806f0507-0301xxxx The Processor CPU
Status has a
Configuration Mismatch.
Error A processor
configuration
mismatch has
occurred.
1. Check the CPU Mismatch LED.
See more information about the
CPU mismatch LED in
“System-board LEDs” on page 18.
2. Check for a server firmware
update.
Important: Some cluster solutions
require specific code levels or
coordinated code updates. If the
device is part of a cluster solution,
verify that the latest level of code
is supported for the cluster solution
before you update the code.
3. (Trained technician only) Reseat
microprocessor (see “Removing
the microprocessor and heat sink”
on page 250 and “Installing a
microprocessor and heat sink” on
page 254).
4. (Trained technician only) Replace
microprocessor.
806f0607-0301xxxx An SM BIOS
Uncorrectable CPU
complex error for
Processor has
asserted.
Error The system
management
handler has
detected an
internal
microprocessor
error.
1. Update the server firmware to the
latest level (see “Updating the
firmware” on page 267).
2. (Trained technician only) Replace
the microprocessor (see
“Removing the microprocessor and
heat sink” on page 250 and
“Installing a microprocessor and
heat sink” on page 254).
806f0807-0301xxxx The Processor CPU
has been disabled.
Info A processor has
been disabled.
No action; information only.
806f0a07-0301xxxx The Processor CPU is
operating in a
Degraded State.
Warning Throttling has
occurred for
microprocessor .
1. Make sure that the fans are
operating, that there are no
obstructions to the airflow (front
and rear of the server), that the air
baffles are in place and correctly
installed, and that the server cover
is installed and completely closed.
2. Check the ambient temperature.
You must be operating within the
specifications.
3. Make sure that the heat sink for
microprocessor is installed
correctly.
4. (Trained technician only) Replace
microprocessor.
44 IBM System x3100 M4 Type 2582: Problem Determination and Service Guide
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