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Product Support
Product Support: www.instron.com
Product Support
Instron
®
provides documentation, including manuals and online help, that can answer
many of the questions you may have. It is recommended that you review the
documentation sent with the system you purchased for possible solutions to your
questions.
If you cannot find answers in these sources, contact Instron
®
Service directly. A list of
Instron
®
offices is available on our website at www.instron.com. In the US and
Canada, you can call directly at 1-800-473-7838.
Product Documentation
Instron
®
offers a comprehensive range of documentation to help you get the most out of
your Instron products. Depending on what you have purchased, your documentation
may include some or all of the following:
We welcome your feedback on any aspect of the product documentation. Please email
info_dev@instron.com with your comments.
Location of your Preinstallation manual
A copy of the Preinstallation manual for your model was sent upon receipt of your order
to assist you to prepare for the arrival of your shipment.
Operator’s Guide How to use your system components and controls, procedures for
setting limits, calibration and other frequently performed operating
tasks.
Information about system installation, set up and configuration,
transducer connection and calibration.
Routine maintenance and spare parts.
Preinstallation Manual System requirements and specifications, instructions for lifting and
handling to transport the system to its final location before
installation.
Reference Help Software products come complete with context sensitive help,
which provides detailed information on how to use all software
features.
Equipment Reference How to set up and use any accessories you have purchased, for
example grips, fixtures, extensometers, transducers, and
environmental chambers.
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