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Intercomp PROFESSIONAL SW777 - Troubleshooting (Continued); Scale and Indicator Error Messages

Intercomp PROFESSIONAL SW777
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RFX Load Stick Systems
7005195 Rev A, August 2021
Page 36
TROUBLESHOOTING
ERROR MESSAGES
SCALE ERROR MESSAGES
MESSAGE DEFINITION
OFF
No communication from the selected scale. Verify scale is
turned on (scale LED will blink when scale is working properly).
If the LED does not turn on, check the scale batteries.
LOST
Communication has been lost with a scale. Verify scale was not
turned off. Verify scale batteries have sufficient power. Replace
if using alkaline batteries. Charge batteries if using rechargeable
NiMH batteries.
EEPROM Contact Intercomp Service Department for assistance.
BATT
The scale has a low battery. The BATT indicator will begin to
blink. The weight applied to the scale will also start flashing.
CAP
Message will blink if weight present on the scale exceeds the
scale capacity, scale is not plugged in or scale may have failed.
Reduce load on the scale and zero the scale. If the message
persists, check for bad load cell or load cell wiring failure.
UNITS
The scale unit of measure does not match the unit of measure
set for the indicator. Toggle the Units setting on the indicator to
send the correct unit of measure to the scale.
GRAD
The scale is set to a different grad size (car or kart) than the
indicator.
INDICATOR ERROR MESSAGES
MESSAGE DEFINITION
LOW DISPLAY
BATTERY
Message will blink on the screen is low battery power. Replace
batteries if using alkaline batteries. Charge batteries if using
rechargeable NiMH batteries.
EEPROM ERROR
ENTER CODE: 00
EEPROM check fail. Contact Intercomp Service Department for
assistance.
HUB
COMPENSATION
ENABLED!
This is not an error, but a notice that the Hub Mode
Compensation setting is enabled. If not using a hub plate
system, disable the Hub Mode. Press the ZERO key and
PRINT key simultaneously followed by 3 key. Press the 1 key
to switch HUB MODE setting from ON to OFF.

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