EasyCoder 4420/4440 Bar Code Label Printer User’s Manual
4-6
Print Quality Problems (continued)
Symptom Possible Causes Solution
Labels are not
stopping at the right
point for removal.
Incorrect label rest point setting. Adjust the label rest point. For help, see the PrintSet
online help or the IPL Programming Reference
Manual.
Print quality is poor. Incorrect media sensitivity setting. Change sensitivity setting to match the type of media
you are using. If you set the sensitivity setting
correctly, try changing the print darkness. For help, see
the PrintSet online help or the IPL Programming
Reference Manual.
Incorrect darkness control setting. Adjust the darkness adjust control. For help, see
“Adjusting the Print Darkness” in Chapter 5.
Print speed exceeds the capability of
the media.
Lower the print speed or use Intermec media
recommended for the print speed.
Printhead, platen roller, or label path
are dirty.
Clean printhead, platen roller, and label path as
described in Chapter 3, “Maintaining the Printer.”
Uneven print contrast (density). Adjust the bias adjust screw. See “Correcting Uneven
Print Quality” in Chapter 5.
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to ensure
superior print quality and product performance.
Ribbon wrinkling. Check to make sure that you installed the ribbon
correctly. For help, see “Loading Thermal Transfer
Ribbon” in Chapter 1. Adjust the bias adjust screw. See
“Correcting Uneven Print Quality” in Chapter 5.
Ribbon installed upside down. Make sure you installed the ribbon correctly. For help,
see “Loading Thermal Transfer Ribbon” in Chapter 1.
You are using the wrong core-
locking bracket on the ribbon hub.
Use the plastic core-locking brackets for plastic core
ribbons and the cardboard core-locking brackets for
cardboard core ribbons. For help, see “Loading
Thermal Transfer Ribbon” in Chapter 1.
Direct thermal/thermal transfer
switch set in the wrong position.
Set the switch for the type of media you are using. For
help, see “Loading Media Into the Printer” in Chapter
1.
You have exceeded the maximum
recommended print speed.
Reduce the print speed.
Media may be slipping against the
platen roller causing the printing to
compress.
Switch to approved media or clean the printhead and
platen roller as described in Chapter 3, “Maintaining
the Printer.”