Chapter 4 — Troubleshooting and Maintaining the Printer
PM4i Mid-Range Printer User’s Manual 87
Understanding Error Messages
Use the following tables to troubleshoot common error messages you
may see displayed on your printer’s screen. Keep in mind that some
error messages:
• are specific to the type of firmware you are running.
• have corresponding error numbers.
• cause the Intermec Ready-to-Work indicator to blink or turn off.
Fingerprint Error Messages
Message Description
Ready-to-Work
Indicator Status
Error
Number
Out of paper The printer is out of paper. Load a new roll of media.
For help, see “Loading Media” on page 9.
Blinking 1005
Next label not
found
Next label not found Blinking 1031
Label not
taken
Label not taken Blinking
Out of
transfer
ribbon
The printer is out of transfer ribbon. Load a new roll
of ribbon. For helps, see “Loading Ribbon” on
page 31.
Blinking 1027
Transfer
ribbon is
installed
This is not an error condition. This message briefly
appears after a new roll of transfer ribbon is
installed.
Blinking 1058
Head lifted The printhead is lifted. Lower the printhead. Blinking 1022
Cutter does
not respond
Open and shut the cutter. Blinking 1059
Cutter error1 Open and shut the cutter. Blinking 1701
Cutter error2 Open and shut the cutter. Blinking 1702
Cutter error3 Open and shut the cutter. Blinking 1703
Cutter open Shut the cutter. 1704
LSS too high This error can occur when you run a test feed
without any media installed, or if you have incorrect
media settings. Load the printer with media and
select the appropriate media type. For help, see
“Loading Media” on page 9.
Blinking 1007
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