Isoprime User’s Guide
Version 1.02 IsoPrime100 User’s Guide Page 2 of 219
Isoprime Ltd
Isoprime House
Earl Road
Cheadle Hulme
Cheadle
SK8 6PT
Tel: +44 (0) 161 488 3660
Fax: +44 (0) 161 488 3699
http://www.Isoprime.co.uk/
This manual describes the detailed operation and maintenance of the IsoPrime100 mass
spectrometer with IonVantage v1.5
If you feel that more information is required or if you would like to suggest how the manual
could be improved, then please contact the customer service department at Isoprime Ltd. or
your local Isoprime representative.
ASSISTANCE
If you encounter difficulties with the operation of your instrument or need software support,
please contact the customer service department at service@isoprime.co.uk, alternatively log on
to http://www.isoprime.co.uk/resolve to report the problem.
Customer service will raise a call log to track the progress of your enquiry, which
ensures that the problem will not be forgotten. The call will be passed to the
appropriate technical people for answering. Calls will be handled locally where
possible and escalated to the factory if a local response is not possible. All logged
calls must be dealt with to a successful conclusion before they can be closed.
Contact details are provided on the Isoprime website at http://www.Isoprime.co.uk/
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