Juniper ACX7348 - How to Locate the Serial Number on an ACX7348 Router or Component

• From the U.S. and Canada: 1-888-314-JTAC (5822)
• From all other locaons: 1-408-745-9500
NOTE: If contacng JTAC by telephone, enter your 12-digit service request number
followed by the pound (#) key if this is an exisng case, or press the star (*) key to be
routed to the next available support engineer to report a new incident.
To return a defecve hardware component:
1. Determine the part number and serial number of the defecve component.
2. Obtain an RMA number from the JTAC. You can send e-mail or contact JTAC by telephone, as
described above.
3. Provide the following informaon in your e-mail message or during the telephone call:
• Part number and serial number of component
• Your name, organizaon name, telephone number, and fax number
• Descripon of the failure
4. The support representave validates your request and issues an RMA number for return of the
component.
5. Pack the component for shipment. See "Guidelines for Packing and Shipping Hardware Components"
on page 136.
How to Locate the Serial Number on an ACX7348 Router or Component
IN THIS SECTION
List the Chassis and Component Details Using the CLI | 131
Locate the Chassis Serial Number ID Label on an ACX7348 Router | 131
Locate the Serial Number ID Label on an ACX7348 Fan Tray | 132
Locate the Serial Number ID Label on an ACX7348 Power Supply Module | 132
Locate the Serial Number ID Label on an ACX7348 Roung Engine | 133
Locate the Serial Number ID Label on an ACX7348 Flexible PIC Concentrator | 134
130