Technical Manual Packaging/Return
8504045376 - 05/2016Kaba access manager 92 30
7.3 Marking
Complete return papers and correct labeling allow us to process matters quickly.
Please ensure that a delivery note is included with the package. The delivery note
should include the following information:
• Number of devices or components per package.
• Item numbers, serial numbers, designations.
• Address of your company/contact.
• Reason for the return, e.g. repair exchange.
• Informative description of the fault.
In the event of returns from outside of the EU, a customs invoice with the real cus-
toms value will also be required. In some countries (e.g. Switzerland) a preference will
be required.
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