Chapter 7 157
CPU/Disk Drive Troubleshooting
Troubleshooting software related issues
Troubleshooting software related issues
The C: drive contains the Windows XP operating software and the X-Series
software. Boot problems can be caused by either a failure of the Windows XP
operating system or the X-Series software. The failure could have occurred due to
a failed installation procedure, X-Series software update failure or a virus.
To correct these issues there are two procedures that can be initiated to resolve a
software related issue.
• Reload the X-Series software.
• Use the Recovery Process to reinstall the Windows XP operating System and
X-Series software as it was when it left the factory.