Chapter 2 45
Boot Up and Initialization Troubleshooting
Check the Basics
Check the Basics
Before calling Agilent Technologies or returning the instrument for service, please
make the following checks:
1. Is there power at the power outlet? At the power receptacle on the instrument?
2. Is the instrument turned on? Check to see if the front panel LED is green, which
indicates the power supply is on.
3. If other equipment, cables, and connectors are being used with the instrument,
make sure they are connected properly.
4. Review the procedure for the measurement being performed when the problem
appeared. Are all the settings correct?
5. If the instrument is not functioning as expected, return the unit to a known state
by pressing the
Mode Preset key.
6. Is the measurement being performed, and the results that are expected, within
the specifications and capabilities of the instrument? Refer to the specifications
book for specifications.
7. In order to meet specifications, the instrument must be aligned. Press
System,
Alignments, Align Now, All. The diagnostic tests should all pass. If the
instrument displays a failure during these tests, refer to “Fails an Initial
Alignment” on page 62.
8. Check to see if the instrument has the latest firmware before starting the
troubleshooting procedure. Press
System, Show System. The firmware
revision is listed under
Firmware Revision. For more information, refer to
“Instrument Software” on page 313.
9. Is the instrument displaying an error message? If so, refer to Chapter 3 ,
“Instrument Messages,” on page 65 for more information.
10. If the necessary test equipment is available, perform the functional checks in
Chapter 15 , “Functional Tests,” on page 289.
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