Troubleshooting
8-8
Multiple access points were detected with the optional wireless LAN interface.
Check the settings of the wireless LAN interface.
For details, refer to Op Functions (Optional application settings) on page 6-129.
Press [OK] and check the following items:
• Registration to Authentication Server
• Password and computer address for Authentication Server
• Connection of Network
For details, refer to Netwk Auth. Set (Netwk authentication setting) on page 6-
100.
You attempted to print with a paper size and paper type that cannot be used for
duplex printing. Press [OK] to print onto one-side of the paper only.
This message is shown when operations are restricted in the account when job
accounting is effective.
To change the account settings, refer to Detail/Edit (Checking/editing registered
account ID settings) on page 6-114.
This message is displayed when Remove Memory was selected while a USB
memory was being used.
The previous screen is displayed again 1 or 2 seconds.
The corresponding paper cassette is not installed. Install the cassette.
This message is displayed when a paper lift error has occurred in the paper
source's cassette. Pull out the cassette for the paper source displayed (either
the paper cassettes or optional paper feeders) and check if the paper is loaded
correctly.
Message Corrective Action
Cannot connect.
Multiple access
points are enabled.
Cannot connect to
Authentication Server
Check the domain
name.
Cannot duplex print
on this paper.
Cannot execute this
job. Restricted by
Authorization
settings.
Cannot remove the
memory while in use.
Cassette# not loaded.
Check cassette #.
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