Troubleshooting
8-6
Error Messages
The following table lists errors and maintenance messages that you can be dealt with by yourself. If
Machine failure.
Call service.
appears, turn off the printer, disconnect the power cord, and contact your service technician.
If
Machine failure. Call service.
or Error occurred. Turn the main power switch off and on. is
displayed, turn off the printer then turn it back on to see if the printer has recovered. If the printer has not recovered, turn off
the printer, disconnect the power cord, and contact your service representative or authorized service center.
Some errors cause the alarm to sound. To stop the alarm, press [Cancel].
Message Corrective Action
The Log in operation failed for the specified number of times so it is no longer
possible to attempt to log in. Contact a system administrator.
It was not possible to connect to the network with the optional wireless LAN
interface.
Check the settings of the wireless LAN interface.
For details, refer to Op Functions (Optional application settings) on page 6-129.
This message is displayed when the Job Accounting function is enabled and an
attempt to specify job accounting settings or to register or delete an account
fails. To return the printer to the print-ready status, press [OK].
The paper has run out in the paper source displayed. Supply paper according to
the paper source displayed (paper cassettes, MP tray, or optional paper
feeders). This message is displayed alternately with messages indicating the
printer status, such as, Ready to print., Please wait., and
Processing..
The paper has run out in the paper source displayed. Supply paper according to
the paper source displayed (paper cassettes, MP tray, or optional paper
feeders). This message is displayed alternately with messages indicating the
printer status, such as, Ready to print., Please wait., and Processing..
Access denied.
You cannot login.
Access point was not
detected.
Account error.
Press [OK].
Add paper in casset.#
Add paper in MP tray.
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