Kyocera TASKalfa 6052ci

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10-83

Troubleshooting > Clearing Paper Jams

Return the unit to the original position.

Remove any jammed paper in the Document

Processor (Reverse Automatic)

Remove the originals from the Original Table.

Open the document processor cover.

CAUTION

If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine.

Scraps of paper left in the machine could cause subsequent jamming.

Main Page

Default Chapter3
- Table of Contents3
Overview12
Machine Features13
Color and Image Quality Functions18
- Basic Color Modes18
- Adjusting Image Quality and Color19
Guides Provided with the Machine21
About the Operation Guide (this Guide)23
- Structure of the Guide23
- Conventions Used in this Guide24
Menu Map27
1 Legal and Safety Information50
Notice51
- Safety Conventions in this Guide51
- Environment52
- Precautions for Use53
- Laser Safety (Europe)54
- Safety of Laser Beam (Usa)55
- Safety Instructions Regarding the Disconnection of Power56
- Compliance and Conformity56
- Radio Tag Technology56
- Other Precautions (for Users in California, the United States)56
- Warranty (the United States and Canada)57
- Legal Restriction on Copying/Scanning59
- En Iso 777959
- Ek1-Itb 200059
- Wireless Connection (Mexico Only)59
- Security Precautions When Using Wireless LAN (if Equipped)59
- Limited Use of this Product (if Equipped)60
- Legal Information61
- Energy Saving Control Function67
- Automatic 2-Sided Print Function67
- Resource Saving - Paper67
- Environmental Benefits of "Power Management67
- Energy Star (ENERGY STAR®) Program67
2 Installing and Setting up the Machine68
Part Names (Machine Exterior)69
Part Names (Connectors/Interior)71
Part Names (with Optional Equipments Attached)72
Connecting the Machine and Other Devices73
Connecting Cables74
- Connecting LAN Cable74
- Connecting USB Cable75
- Connecting the Power Cable75
Power On/Off76
- Power on76
- Power off76
Using the Operation Panel77
- Operation Panel Keys77
- Adjusting the Operation Panel Angle78
- Assigning Functions to Function Keys79
Touch Panel81
- Home Screen81
- Display for Device Information85
- Display Setting Screen85
- Functions Key86
- Using the Screen86
- Display of Keys that Cannot be Set87
- Original Preview87
- Zoom out88
- Entering Numbers90
- Using the Enter Key91
- Using the Quick No. Search Key91
- Help Screen92
- Accessibility Functions (Magnifying the View)93
Login/Logout94
- Login94
- Logout95
Default Settings of the Machine96
- Setting Date and Time96
Network Setup97
- Configuring the Wired Network97
- Configuring the Wireless Network99
- Setting Wi-Fi Direct103
- Configuring NFC105
Energy Saver Function106
- Low Power Mode106
- Sleep106
- Auto Sleep107
- Sleep Rules (Models for Europe)107
- Sleep Level (Energy Saver) (Models Except for Europe)107
- Energy Saver Recovery Level107
- Weekly Timer Settings107
- Power off Timer (Models for Europe)108
Quick Setup Wizard109
Installing Software112
- Software on DVD (Windows)112
- Installing Software in Windows113
- Custom Install115
- Uninstalling the Software118
- Uninstall the Software119
- Installing Software in Mac Computer120
- Setting TWAIN Driver122
- Setting WIA Driver124
Checking the Counter125
Additional Preparations for the Administrator126
- Sending Documents to a PC126
- Strengthening the Security126
Command Center RX128
- Accessing Command Center RX129
- Changing Security Settings130
- Changing Device Information131
- E-Mail Settings132
- Registering Destinations136
- Creating a New Custom Box137
- Printing a Document Stored in a Custom Box138
Transferring Data from Our Other Products140
- Migrating the Address Book140
3 Preparation before Use146
Loading Paper147
- Precaution for Loading Paper147
- Selecting the Paper Feeder Units148
- Loading in Cassette 1149
- Loading in Cassette 2152
- Loading Envelopes or Cardstock in the Cassettes155
- Loading in the Large Capacity Feeder158
- Loading in the Side Feeder160
Precautions for Outputting Paper162
- Paper Stopper162
- Envelope Stack Guide162
- Stack Level Adjuster163
Preparation for Sending a Document to a Shared Folder in a PC164
- Making a Note of the Computer Name and Full Computer Name164
- Making a Note of the User Name and Domain Name165
- Creating a Shared Folder, Making a Note of a Shared Folder166
- Configuring Windows Firewall169
Registering Destinations in the Address Book174
- Adding a Destination (Address Book)174
  - Editing Address Book Entries179
  - Deleting Address Book Entries180
- Adding a Destination on One Touch Key (One Touch Key)181
4 Printing from PC183
- Printer Driver Properties Screen184
- Displaying the Printer Driver Help185
- Changing the Default Printer Driver Settings (Windows 8.1)185
Printing from PC186
- Printing on Standard Sized Paper186
- Printing on Non-Standard Sized Paper188
- Banner Printing191
- Canceling Printing from a Computer197
Printing from the Handheld Device198
- Printing by Airprint198
- Printing by Google Cloud Print198
- Printing by Mopria198
- Printing with Wi-Fi Direct198
- Printing with NFC199
Printing Data Saved in the Printer200
- Specifying the Job Box from a Computer and Storing the Job200
- Printing Documents from Private Print Box201
- Deleting the Documents Stored in the Private Print Box201
- Printing Document from Stored Job Box202
- Deleting the Documents Stored in the Stored Job Box202
- Printing Document from Quick Copy Box203
- Deleting the Documents Stored in the Quick Copy Box203
- Printing Document from Proof and Hold Box204
- Deleting the Documents Stored in the Proof and Hold Box204
Monitoring the Printer Status (Status Monitor)205
- Accessing the Status Monitor205
- Exiting the Status Monitor205
- Quick View State205
- Printing Progress Tab206
- Paper Tray Status Tab206
- Toner Status Tab206
- Alert Tab207
- Status Monitor Context Menu207
- Status Monitor Notification Settings208
5 Operation on the Machine209
Loading Originals210
- Placing Originals on the Platen210
- Loading Originals in the Document Processor211
- Place the Originals212
Loading Paper in the Multi Purpose Tray214
- The Operation Panel215
Program218
- Registering Programs219
- Recalling Programs219
- Editing Programs220
- Deleting Programs220
Application221
- Installing Applications221
- Activating Applications222
- Deactivating Applications223
- Uninstalling Applications224
Registering Shortcuts (Copy, Send, and Document Box Settings)225
- Adding Shortcuts225
- Editing Shortcuts226
- Deleting Shortcuts226
Copying227
- Basic Operation227
- Proof Copy229
- Interrupt Copy230
- Canceling Jobs230
Frequently-Used Sending Method231
Sending Document Via E-Mail232
- Configuring Settings before Sending232
- Sending Scanned Document Via E-Mail232
Sending Document to Desired Shared Folder on a Computer (Scan to PC)233
- Configuring Settings before Sending233
- Sending Document to Desired Shared Folder on a Computer233
Sending Document to Folder on an FTP Server (Scan to FTP)236
- Configuring Settings before Sending236
- Sending Document to Folder on an FTP Server236
Scanning Using TWAIN or WIA238
- Configuring Settings before Sending238
- Scanning Document Using Application238
Scanning Document Stored in a Custom Box239
- Configuring Settings before Sending239
- Scanning Document Stored in a Box239
Useful Sending Method240
WSD Scan241
- Installing the Driver241
- Executing WSD Scan242
DSM Scan244
- Configuring Settings before Sending244
- Executing DSM Scan244
Scanning with File Management Utility246
- Configuring Settings before Sending246
- Using FMU Connection to Scan an Original246
Sending to Different Types of Destinations (Multi Sending)247
Send to Me (E-Mail)248
- Configuring Settings before Sending248
- Sending a Document to the Mail Address of the Logged in User248
Canceling Sending Jobs249
Handling Destination250
- Specifying Destination250
- Choosing from the Address Book250
- Choosing from the One Touch Key252
- Choosing from the Speed Dial252
- Checking and Editing Destinations253
- Confirmation Screen of Destinations254
- Recall255
How to Use the FAX Function256
Using Document Boxes257
- What Is Custom Box257
- What Is Job Box257
- What Is Removable Memory Box258
- Fax Box258
- Basic Operation for Document Box258
- Document List259
- Creating a New Custom Box262
- Editing Custom Box263
- Deleting Custom Box264
- Storing Documents to a Custom Box264
- Printing Documents in Custom Box265
- Saving Scanned Documents to a Custom Box266
- Sending Documents in Custom Box266
- Sending Documents in Custom Box to E-Mail Address of Logged in User267
- Moving Documents in Custom Box269
- Copying Documents in Custom Box into Other Boxes269
- Copying Documents in Custom Box to Removable Memory270
- Joining Documents in Custom Box270
- Deleting Documents in Custom Box271
Job Box272
- Outputting Repeat Copy Jobs272
- Form for Form Overlay272
Operating Using Removable USB Memory274
- Printing Documents Stored in Removable USB Memory274
- Saving Documents to USB Memory (Scan to USB)276
- Check the USB Memory Information277
- Removing USB Memory277
Using the Internet Browser278
- Launching and Exiting the Browser278
- Using the Browser Screen279
Manual Staple280
- Load the Paper281
6 Using Various Functions282
Functions Available on the Machine283
- About Functions Available on the Machine283
- How to Select Functions283
- Copy283
- Send286
- Custom Box (Store File, Printing, Send)289
- Removable Memory (Store File, Printing Documents)295
Functions298
- Original Size299
- Paper Selection300
- Mixed Size Originals301
- Original Orientation304
- Fold305
- Collate/Offset306
- Staple/Punch307
- Paper Output311
- Density312
- Original Image312
- Ecoprint313
- Color Selection313
- Color Balance315
- Hue Adjustment316
- One-Touch Image Adjust317
- Sharpness319
- Contrast319
- Background Density Adj. (Background Density Adjustment)320
- Saturation320
- Prevent Bleed-Thru321
- Trapping321
- Zoom322
- Combine325
- Margin/Centering, Margin, Centering327
- Border Erase328
- Booklet330
- Duplex333
- Cover336
- Form Overlay337
- Erase Shadowed Areas338
- Insert Sheets/Chapters340
- Memo Page341
- Poster342
- Image Repeat343
- Text Stamp344
- Bates Stamp347
- Continuous Scan350
- Auto Image Rotation350
- Negative Image351
- Mirror Image351
- Job Finish Notice351
- File Name Entry352
- Priority Override352
- Repeat Copy353
- OHP Backing Sheet354
- DP Read Action355
- Skip Blank Page355
- 2-Sided/Book Original, Book Original356
- Sending Size357
- File Format358
- Pdf Encryption Functions360
- File Separation362
- Scan Resolution362
- E-Mail Subject/Body363
- Send and Print363
- Send and Store363
- FTP Encrypted TX364
- File Size Confirmation364
- Delete after Printed364
- Delete after Transmitted364
- Storing Size365
- Long Original365
- Encrypted PDF Password366
- JPEG/TIFF Print366
- XPS Fit to Page366
7 Status/Job Cancel367
Checking Job Status368
- Details of the Status Screens369
- Checking Detailed Information of Jobs374
Checking Job History375
- Checking the Detailed Information of Histories376
- Sending the Log History376
Job Operation377
- Pause and Resumption of Jobs377
- Canceling of Jobs377
  - Priority Override for Waiting Jobs377
  - Reordering Print Jobs378
- Device/Communication379
- Checking the Remaining Amount of Toner and Paper (Paper/Supplies)380
Setup and Registration (System Menu)381
- Operation Method382
- System Menu382
- System Menu Settings384
- Counter387
- Cassette/Mp Tray Settings387
- Mp Tray Setting388
- Common Settings390
  - Keyboard Layout391
  - Error Handling396
  - Orientation Confirmation398
  - Color Toner Empty Action398
  - Function Defaults398
  - System Stamp402
  - Offset Documents by Job408
  - Offset One Page Documents409
  - Message Banner Print410
  - Customize Status Display410
  - Message Board Settings411
  - Remote Printing411
- Home412
- Copy413
- Send414
- Document Box/Removable Memory419
- Fax420
- Printer420
- Report423
- System/Network428
  - Protocol Settings435
  - Security Settings439
  - Optional Network440
  - Security Level443
  - Interface Block Setting443
  - Data Security444
  - Optional Function446
  - Bluetooth Settings446
  - Restart Entire Device446
- Edit Destination447
- User Login/Job Accounting448
- User Property448
- Date/Timer/Energy Saver448
- Adjustment/Maintenance452
- Internet455
- Application455
9 User Authentication and Accounting (User Login, Job Accounting)456
- Overview of User Login Administration457
- Enabling User Login Administration458
- Setting User Login Administration460
- Using User Login Administration488
  - Login/Logout488
- Overview of Job Accounting489
Enabling Job Accounting490
- Job Accounting Access491
Job Accounting (Local)492
- Adding an Account492
- Restricting the Use of the Machine494
- Editing an Account495
- Deleting an Account496
- Job Accounting for Printing497
- Job Accounting for Scan Using TWAIN498
- Job Accounting for Scan Using WIA499
- Job Accounting for the FAX Transmitted from a Computer500
Configuring Job Accounting501
- Default Setting501
- Counting the Number of Pages Printed504
- Print Accounting Report506
Using Job Accounting507
- Login/Logout507
Apply Limit508
Copy/Printer Count509
Unknown User Settings510
- Unknown ID Job510
- Registering Information for a User Whose ID Is Unknown511
10 Troubleshooting512
Regular Maintenance513
- Cleaning513
- Cleaning Glass Platen513
- Cleaning Inside of the Document Processor513
- Cleaning Slit Grass514
- Toner Container Replacement515
- Replace the Waste Toner Box518
- Loading Paper520
- Replacing Staples (Inner Finisher)521
- Replacing Staples (1,000-Sheet Finisher)523
- Replacing Staples (4,000-Sheet Finisher)524
- Replacing Staples (Folding Unit)526
- Disposing of the Punch Waste528
Troubleshooting534
- Solving Malfunctions534
- Machine Operation Trouble534
- Printed Image Trouble539
- Color Printing Trouble541
- Responding to Messages542
Adjustment/Maintenance560
- Overview of Adjustment/Maintenance560
- Color Registration Procedure560
- Tone Curve Adjustment564
- Drum Refresh565
- Calibration565
- Laser Scanner Cleaning566
- Developer Refresh566
Clearing Paper Jams567
- Jam Location Indicators567
- Remove any Jammed Paper in Cassette 1568
- Remove any Jammed Paper in Cassette 2571
- Remove any Jammed Paper in Cassette 3 (1,500-Sheet×2)574
  - Remove any Jammed Paper in Cassette 3 (1,500-Sheet×2)576
  - Remove any Jammed Paper in Cassette 4 (1,500-Sheet×2)578
- Remove any Jammed Paper in Cassette 5 (Side Feeder)581
- Remove any Jammed Paper in the Multi Purpose Tray583
- Remove any Jammed Paper in Right Cover 1584
  - Remove any Jammed Paper in Right Cover 2 (500-Sheet×2)588
  - Remove any Jammed Paper in Right Cover 2 (1,500-Sheet×2)589
- Remove any Jammed Paper in the Bridge Unit591
- Remove any Jammed Paper in the Mailbox592
- Remove any Jammed Paper in the Inner Finisher593
- Remove any Jammed Paper in the Document Processor (Reverse Automatic)594
- Remove any Jammed Paper in the Document Processor (Dual Scan)596
- Remove any Jammed Paper in the 1,000-Sheet Finisher597
- Remove any Jammed Paper in the 4,000-Sheet Finisher (Inner)600
- Remove any Jammed Paper in the 4,000-Sheet Finisher (Tray A)601
- Remove any Jammed Paper in the 4,000-Sheet Finisher (Tray B)605
- Remove any Jammed Paper in the Folding Unit608
- Remove any Jammed Paper in the Folding Tray613
Clearing a Staple Jam618
- Clearing a Staple Jam of the Inner Finisher618
- Clearing a Staple Jam of the 1,000-Sheet Finisher620
- Clearing a Staple Jam of the 4,000-Sheet Finisher623
- Clearing a Staple Jam of the Folding Unit625
11 Appendix631
Optional Equipment632
- Overview of Optional Equipment632
- Optional Applications638
- Starting Application Use638
- Checking Details of Application639
Character Entry Method640
- Entry Screens640
- Entering Characters642
Paper643
- Basic Paper Specifications643
- Supported Paper643
- Choosing the Appropriate Paper644
- Moisture Content644
- Special Paper646
- Machine646
Specifications650
- Machine650
- Copy Functions653
- Printer Functions655
- Scanner Functions656
- Document Processor656
- Paper Feeder (500-Sheet×2)657
- Large Capacity Feeder (1,500-Sheet×2)657
- Side Feeder (3,000-Sheet)658
- Inner Finisher658
- Punch Unit (for Inner Finisher)658
- 1,000-Sheet Finisher659
- 4,000-Sheet Finisher659
- Punch Unit (for 1,000-Sheet/4,000-Sheet Finisher)660
- Mailbox660
- Folding Unit661
- Job Separator Tray661
- Banner Tray662
Glossary663
- Apple Talk663
- Auto Paper Selection663
- Custom Box663
- Default Gateway663
- Ecoprint Mode664
- Printer Driver666
- Ram Disk666
- Status Page666
- Subnet Mask666
Index668

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