10-28
Troubleshooting > Troubleshooting
Printed Image Trouble
When the following printed image trouble occurs, implement appropriate procedures.
Symptom Checkpoints Corrective Actions
Reference
Page
Printouts are totally too
light.
Is the paper damp? Replace the paper with new paper. page 3-2
Have you changed the density? Select appropriate density level. page 6-31
page 8-72
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-19
― Run [Developer Refresh]. page 10-55
― Run [Laser Scanner Cleaning]. page 10-55
― Make sure the paper type setting is
correct for the paper being used.
page 8-15
Copies have a moire
pattern (dots grouped
together in patterns and
not aligned uniformly).
Is the original a printed photograph? Set the original image to
[Printer Output] or [Book/
Magazine] in [Photo].
page 6-31
Texts are not clearly
printed.
Did you choose appropriate image
quality for the original?
Select appropriate image quality. page 6-31
Black or color dots appear
on the white background
when white original is
scanned.
Is the original holder or the glass
platen dirty?
Clean the original holder or the
glass platen.
page 10-2
― Run [Developer Refresh]. page 10-55
Printouts are fuzzy.
Printouts are cut off.
Is the device used in an
environment with high humidity or
where the temperature or humidity
changes suddenly?
Use in an environment that has
suitable humidity.
―
― Run [Drum Refresh]. page 10-54
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