Lexmark 5000 Series - Can Send but Not Receive Faxes

7 If you want to change the country code:
a Press or repeatedly until the country or region where you are operating the printer appears.
b Press to save the setting.
Is your printer memory full?
Change setting to Scan after Dial.
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Dialing and Sending appears.
6 Press .
7 Press or repeatedly until Scan appears.
8 Press .
9 Press or repeatedly until After Dial appears.
10 Press .
Can send but not receive faxes
These are possible causes and solutions. Try one or more of the following:
Load paper
Load paper to print any faxes that have been stored in the printer.
Check the Auto Answer button
If the Auto Answer light is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see “Setting the distinctive ring” on page 38.
Check ink
Check the ink levels, and install a new cartridge if necessary.
Check whether Fax Forwarding is selected
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Ringing and Answering appears.
6 Press .
Troubleshooting
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