Understanding printer messages
180
Understanding printer messages
32 Unsupported Print
Cartridge
An unsupported toner cartridge is
installed.
Remove the unsupported toner
cartridge and install a new one. Make
sure you are using the correct toner
cartridge based on the part numbers
given in Ordering toner cartridges.
See also: Replacing the toner
cartridges
34 Incorrect Media The printer has detected a
mismatch in the requested media
type and the type loaded in any tray.
See Media support for models
and sources and Media types and
weights for more information.
• Replace the media in the tray with the
requested media and press Go.
• Press Menu to access the Busy/
Waiting Menu group, and select one
of the following options:
– Cancel Job
– Reset Printer
– Reset Active Bin
– Check Supply Levels
34 Short Paper The printer has determined that the
length of the paper in the source
specified on the second line of the
display is too short to print the
formatted data. For auto-size
sensing trays, this error occurs if the
paper guides are not in the correct
position.
• Press Go to clear the message and
continue printing. The printer does not
automatically reprint the page that
prompted the message.
• Make sure the Paper Size setting in
the Paper Menu is correct for the size
paper you are using. If MP Feeder
Size is set to Universal, make sure
your paper is large enough for the
formatted data.
• Press Menu to open the Job Menu
and cancel the current job.
See also: Media specifications
35 Res Save Off
Deficient Memory
The printer lacks the memory
needed to enable Resource Save.
This message usually indicates too
much memory is allocated for one
or more of the printer link buffers.
• Press Go to disable Resource Save
and continue printing.
• To enable Resource Save after you
get this message:
– Make sure the link buffers are set to
Auto, and exit the menus to activate
the link buffer changes.
– When Ready is displayed, enable
Resource Save from the Setup
Menu.
• Install additional memory.
37 Insufficient
Collation Area
The printer memory (or hard disk, if
installed) does not have the free
space necessary to collate the print
job.
• Press Go to print the portion of the job
already stored and begin collating the
rest of the job.
• Press Menu to open the Job Menu
and cancel the current job.
See also: Canceling a print job
Message What this message means What you can do