Lexmark MS517dn User Manual

• Some printers are designed to restart automatically after a 9yy error. On these printers, you can retrieve
the secondary crash code information using the SE menu.
• Fwedebugs can also be referred to as LBtrace. If FWEdebugs does not appear in the list, then look for
LBtrace. Multiple LBtrace logs can appear in the list of links referred to in step 2.
1 Open a Web browser, type http://printer_IP_address/se, and then press Enter.
2 Click List Fwedebugs captured during reboots.
Note: A list of the secondary crash codes retrieved from previous reboots will be generated. If there are
Fwedebugs listed, then click Dump Fwedebug log0, Dump Fwedebug log1, and Dump Fwedebug log2.
Clicking these links will dump the debug logs to the computer. Take note of the destination folder where
the logs are saved.
3 E-mail the logs to your next level of support.
Note: Some printer SE menus give you the option of clicking Logs Gzip Compressed. If this option is
shown in the menu, then click it and retrieve the compressed log
file.
Take note of the destination folder
where the log file is saved.
C. Collecting the settings from the menu settings page
Note: The menu settings page is
dierent
for each printer. For more information see the User’s Guide. Your
next level of support will tell you which page they want to see.
Copying the menu settings page from the Embedded Web Server (EWS)
Note: Make sure that your printer is connected to a network or to a print server.
1 Open a Web browser, type http://printer_IP_address, and then press Enter.
2 Click Settings, and then select one of the settings pages from the links shown on the page.
3 Copy all the information, and then save it as a text file.
4 E-mail the text file to your next level of support.
Printing the menu settings page
1 From the home screen, navigate to:
Reports > Menu Settings Page
2 Print the menu settings page, and then use Scan to E-mail to send it to your next level of support.
D. Collecting information from the user
Ask the user for information about the following:
• Print job being run
• Operating system being used
• Print driver being used
• Other information on what was happening when the 9yy error occurred
4514-6xx
Diagnostics and troubleshooting
148

Lexmark MS517dn Specifications

General

Cables included	AC
Cartridge(s) included	Yes
Included cartridge capacity (black)	3000 pages
Color	No
Print technology	Laser
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Duplex print speed (black, normal quality, A4/US Letter)	18 ppm
Processor cores	2
Noise level (idle)	15 dB
Processor frequency	800 MHz
Maximum internal memory	1280 MB
Sound pressure level (printing)	55 dB
Sound pressure level (duplex printing)	54 dB
Envelopes sizes	7 3/4, 9, 10, DL
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal, Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	2000 sheets
Maximum number of input trays	5
Multi-Purpose tray input capacity	100 sheets
USB connector	USB Type-B
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi	-
Cabling technology	10/100/1000Base-T(X)
Security algorithms	LEAP, MD5, MSCHAPv2, PEAP, SNMPv3, SSL/TLS, TTLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
Package depth	472 mm
Package width	432 mm
Package height	380 mm
Package weight	16700 g
Power consumption (off)	0.5 W
Power consumption (ready)	7 W
Power consumption (printing)	600 W
Energy Star Typical Electricity Consumption (TEC)	2.1 kWh/week
Display	LCD
Certification	ENERGY STAR, Blue Angel RAL-UZ-171, ICES-003 Class B, BSMI Class B, VCCI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, NOM, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, UL GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, TED, GOST-R, SII, TER
Product color	Gray
Display diagonal	2.4 \
Printing colors	Black
Country of origin	China
Maximum duty cycle	120000 pages per month
Recommended duty cycle	1500 - 14000 pages per month
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PPDS, PostScript 3
Sustainability certificates	Blue Angel, ENERGY STAR
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Authentication method	802.1x

Weight and Dimensions

Depth	382 mm
Width	399 mm
Height	263 mm