Main drive motor control jam service check
Action Yes No
Step 1
a Remove the main drive gearbox.
b Check the main drive gearbox cable for proper connection.
Is it properly connected?
Go to step 2. Reseat the cable.
Step 2
a Remove the main drive gearbox.
b Check the gears of main drive gearbox for wear or damage.
Are they free of wear or damage?
Go to step 3. Replace the main
drive gearbox. See
“Main drive gearbox
removal” on
page 229.
Step 3
Check the main drive motor for proper operation:
a Remove the main drive gearbox.
Note: Do not disconnect the main drive gearbox cable.
b POR into the Diagnostics menu and perform a feed test:
Diagnostics menu > Input Tray Tests > Feed Test > Select any
input source
c Check if the main drive motor rotates when doing the feed test.
Does it rotate when doing the feed test?
Go to step 4. Replace the main
drive gearbox. See
“Main drive gearbox
removal” on
page 229.
Step 4
Check the fuser gear for damage or toner contamination.
Is it free of damage and contamination?
Replace the
controller board. See
“Controller board
removals” on
page 247.
Replace the fuser.
See
“Fuser
removal” on
page 314.
201 paper jams
201 paper jam messages
Error code Description Action
201.01 Narrow media sensor is covered during warm up.
Input sensor is not covered.
Go to
“Sensor (narrow media) jam service
check” on page 96.
201.20 Took too long to ramp up auger motor. Go to
“Cartridge gearbox service check” on
page 145.
201.21 Stopped detecting pulses from auger motor's
encoder system.
Go to
“Cartridge gearbox service check” on
page 145.
201.22 Auger motor underspeed error. Go to
“Cartridge gearbox service check” on
page 145.
4514-6xx
Diagnostics and troubleshooting
95