Lexmark MS517dn User Manual

ACM service check
Action Yes No
Step 1
Check the pick/lift motor gearbox for proper operation.
a POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test > Tray 1
b Check if the pick/lift motor gearbox rotates on each pick.
Does it rotate during the feed test?
Go to step 2. Replace the pick/lift
motor gearbox. See
“Pick/Lift motor
gearbox removal”
on page 305.
Step 2
Lower the ACM assembly, and rotate the pick roller toward the front
without touching the pick tire.
Does it rotate properly?
Replace the
controller board. See
“Controller board
removals” on
page 247.
Replace the ACM
assembly. See
“ACM
assembly removal”
on page 303.
Procedure before starting the 9yy service checks
You will need to retrieve certain information. This information will aid your next level of support in diagnosing
the problem before replacing the controller board.
Warning—Potential Damage: Do not replace the controller board unless directed by your next level of
support.
1 Collect the history information and firmware logs (Fwdebug and logs.tar.gz) from the SE menu.
2 Collect the settings from the menu settings page.
3 Collect information from the user.
Note: Not all of the items are retrievable from the printer you are working on.
A. Collecting the history information from the SE menu
Note: Make sure that your printer is connected to a network or to a print server.
1 Open a Web browser, type http://printer_IP_address/se, and then press Enter.
Notes:
• printer_IP_address is the TCP/IP address of the printer
• se is required to access the printer diagnostic information
2 Click History Information, copy all information, and then save it as a text file.
3 E-mail the text file to your next level of support.
B. Collecting the firmware logs (Fwdebug and logs.tar.gz) from the SE menu
Notes:
• Make sure that your printer is connected to a network or to a print server.
4514-6xx
Diagnostics and troubleshooting
147

Lexmark MS517dn Specifications

General

Cables included	AC
Cartridge(s) included	Yes
Included cartridge capacity (black)	3000 pages
Color	No
Print technology	Laser
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Duplex print speed (black, normal quality, A4/US Letter)	18 ppm
Processor cores	2
Noise level (idle)	15 dB
Processor frequency	800 MHz
Maximum internal memory	1280 MB
Sound pressure level (printing)	55 dB
Sound pressure level (duplex printing)	54 dB
Envelopes sizes	7 3/4, 9, 10, DL
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal, Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	2000 sheets
Maximum number of input trays	5
Multi-Purpose tray input capacity	100 sheets
USB connector	USB Type-B
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi	-
Cabling technology	10/100/1000Base-T(X)
Security algorithms	LEAP, MD5, MSCHAPv2, PEAP, SNMPv3, SSL/TLS, TTLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
Package depth	472 mm
Package width	432 mm
Package height	380 mm
Package weight	16700 g
Power consumption (off)	0.5 W
Power consumption (ready)	7 W
Power consumption (printing)	600 W
Energy Star Typical Electricity Consumption (TEC)	2.1 kWh/week
Display	LCD
Certification	ENERGY STAR, Blue Angel RAL-UZ-171, ICES-003 Class B, BSMI Class B, VCCI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, NOM, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, UL GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, TED, GOST-R, SII, TER
Product color	Gray
Display diagonal	2.4 \
Printing colors	Black
Country of origin	China
Maximum duty cycle	120000 pages per month
Recommended duty cycle	1500 - 14000 pages per month
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PPDS, PostScript 3
Sustainability certificates	Blue Angel, ENERGY STAR
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Authentication method	802.1x

Weight and Dimensions

Depth	382 mm
Width	399 mm
Height	263 mm