Actions Yes No
Step 10
Replace the ADF cable. See
“ADF cable removal” on page 368.
Does this fix the problem?
Problem resolved. Go to step 11.
Step 11
Replace the ADF. See
“ADF unit removal” on page 362.
Does this fix the situation?
Problem solved. Replace the
controller board. See
“Controller board
removal” on
page 282.
ADF duplex service check
Note: This service check should be used if the paper feeds and jams in the ADF. If the paper is not
feeding into the ADF see
“ADF feed errors service check” on page 168.
Actions Yes No
Step 1
Perform the ADF motor tests to verify that the motors are working
properly. See
“Motor tests” on page 218.
Are the motors operating properly?
Go to step 2. Go to step 4.
Step 2
Perform the scanner sensor tests. See
“Scanner tests” on
page 218.
Are the sensors working properly?
Go to step 3. Go to step 4.
Step 3
Check the ADF sensor actuators.
Are the actuators dirty or jammed?
Clean the actuators.
If any actuators on
the ADF are broken,
then replace the ADF
unit. See
“ADF unit
removal” on
page 362.
Go to step 4.
Step 4
Check all of the connections on the ADF relay card. Are they
properly connected?
Go to step 5. Properly connect all
of the connections.
Step 5
Check the ADF cable to ensure that is it properly connected to the
ADF relay card, and to the main controller board at JADF1.
Is the ADF cable properly connected?
Go to step 6. Properly connect the
ADF cable to its
connections.
7016
Diagnostic information
169
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