Sensor (fuser exit) jam service check
Action Yes No
Step 1
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 2. Clear the paper path
of any media
fragments.
Step 2
Check the fuser exit sensor cable JEXIT1 for proper connection.
Is it properly connected?
Go to step 3. Reseat the cable.
Step 3
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Exit
Does the sensor state on the control panel display change when
it is toggled?
Go to step 4. Replace the fuser.
See
“Fuser
removal” on
page 346.
Step 4
Check the fuser gears and rollers for damage.
Are they free of damage?
Go to step 5. Replace the fuser.
See
“Fuser
removal” on
page 346.
Step 5
Does the error remain?
Contact the next
level of support.
The problem is
solved.
23y paper jams
23y paper jam messages
Error code Description Action
230.01 Sheet covering internal duplex sensor during
warm up.
Go to
“Duplex service check” on page 82.
230.02 Paper jam around internal duplex. Go to
“Duplex service check” on page 82.
230.03 Internal duplex sensor never made by leading
edge of page.
Go to
“Duplex service check” on page 82.
230.04 Page in duplexer ahead of current reversing page
never staged.
Go to
“Duplex service check” on page 82.
230.05 Internal duplex sensor never broke on the trailing
edge of the sheet.
Go to
“Duplex service check” on page 82.
230.07 Internal duplex sensor never broke from sheet
ahead of page.
Go to
“Duplex service check” on page 82.
230.09 Page in duplexer never picked. Go to
“Duplex service check” on page 82.
230.10 Narrow page reversing into duplexer. Go to
“Duplex service check” on page 82.
230.28 Bouncy duplex sensor never made. Go to
“Duplex service check” on page 82.
7016
Diagnostic information
81
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