28y paper jams
28y paper jam messages
Error
code
Description Action
280.06 Paper missing—posted when paper is
removed from input tray after job is
initiated.
Go to
“ADF paper jam service check” on page 95.
282.01 ADF static jam—interval sensor active at
POR time.
282.03 ADF pickup jam—LE of paper does not
reach interval sensor in time.
282.05 ADF long page—TE never clears interval
sensor (but 1st scan sensor and exit
sensor are both active).
283.01 ADF static jam—1st scan sensor active at
POR time.
283.03 ADF feed jam—LE of paper does not
reach 1st scan sensor in time.
283.05 1st scan sensor jam—TE never clears 1st
scan sensor.
286.02 ADF back feed—page(s) in the exit area
accidentally gets pulled into the reverse
path.
Too many sheets of paper in the ADF exit bin. Remove the
sheets from the ADF exit bin.
286.03 ADF backside feed jam—LE does not
reach the multipurpose interval sensor in
time when page routed through reverse
area.
Go to
“ADF paper jam service check” on page 95.
286.05 ADF backside jam—TE does not reach the
multipurpose interval sensor in time when
page routed through reverse area.
ADF paper jam service check
Notes:
• Before performing this check, update the scanner firmware. For more information on the correct
firmware version, contact the next level of support.
• This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding
into the ADF, then see
“ADF feed errors service check” on page 168.
7016
Diagnostic information
95