Actions Yes No
Step 1
Check the paper for damage such as wrinkles, moisture or tears.
Is the paper damaged?
Go to step 2. Go to step 3.
Step 2
Send a scan job using an undamaged paper.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Run another scan job.
Is the paper skewing when it is fed into the ADF?
Go to step 4. Go to step 5.
Step 4
a Check the ADF guides for proper adjustment.
b Check if the ADF top cover is properly closed.
c Run a scan job.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the ADF rollers for dirt, debris, contamination or wear.
Are the rollers contaminated or worn?
Go to step 6. Go to step 7.
Step 6
Replace the separator roller and ADF top cover. See
“ADF
separator roll removal ” on page 359 and “ADF top cover
assembly removal” on page 367.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the paper path for paper fragments and debris.
Is the paper path free from obstructions?
Go to step 9. Go to step 8.
Step 8
Clear the paper path of debris or obstructions.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Perform the motor (ADF pick and ADF feed) tests. See
“Motor
tests” on page 218.
Are the motors working properly?
Go to step 10. Go to step 16.
7016
Diagnostic information
96
To Next Page
Loading...
