Action Yes No
Step 7
Check the jam access cover if it is blocking the input sensor.
Is it blocking the input sensor?
Replace the jam
access cover. See
“Jam access cover
removal” on
page 315.
Go to step 8.
Step 8
Check the input sensor cable for proper connection.
Is it properly connected?
Go to step 9. Reseat the cable.
Step 9
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Input
Does the sensor state on the control panel display change when
it is toggled?
Go to step 10. Replace the input
sensor. See
“Duplex
sensor and input
sensor removal” on
page 325.
Step 10
Does the error remain?
Contact the next
level of support.
The problem is
solved.
Sensor (input) image jam service check
Action Yes No
Step 1
Check the LSU cables for proper connection.
Are they properly connected?
Go to step 2. Reseat the cables.
Step 2
Inspect the LSU cables and connectors.
Are they free of damage?
Go to step 3. Replace the LSU.
See
“Laser scanning
unit (LSU) removal”
on page 355.
Step 3
Check the input sensor cable for proper connection.
Is it properly connected?
Go to step 4. Reseat the cable.
Step 4
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Tests > Tray 1
Does it pass the test?
Go to step 5. Replace the LSU.
See
“Laser scanning
unit (LSU) removal”
on page 355.
7016
Diagnostic information
77
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